Privacy & Terms

This website is operated by a licensed private passenger transport provider registered in Kópavogur, Iceland.
“NorthTrip.is” and “BlueLagoonTransfer.com” are trading names used for marketing and customer-facing purposes. They are not separate legal entities.

The operator is authorized to provide private transfers, airport transfers, Blue Lagoon transfers and transport-only day trips under Day Tour Provider License No. 2025-101.
We do not provide guided tours.

Data we collect

– Name
– Email
– Phone number
– Flight number (if applicable)
– Pick-up / drop-off details
– Passenger & luggage information
– Payment details (processed securely via Rapyd Payments – we do not store card data)

How we use your data

We use collected data only to:
– process your booking
– contact you
– manage your reservation
– adjust pick-up times
– improve website quality

Third-party services

– Rapyd Payments (secure ISK payments)
– PayPal (payments in currencies other than ISK)
– Google Analytics (website statistics)
– Wix.com (website hosting and booking infrastructure)

Data retention

We keep your data only as long as required for legal, safety and operational purposes.

Your rights

You may request access, correction or deletion at any time.

Contact email: info@bluelagoontransfer.com
Last updated: 2025

Booking Terms – BlueLagoonTransfer.com

By booking a transfer on this website, you agree to the following terms:

1. Service Provider

Transfers are operated under the brand NorthTrip.is / BlueLagoonTransfer.com, which are marketing and trading names used for customer-facing purposes.
The underlying transport operation is registered in Kópavogur, Iceland, holding:

Taxi Operating License (Private Passenger Transport)
Day Tour Provider License No. 2025-101

NorthTrip.is provides transport services only and does not offer guided tours.

2. Payments

Payments are processed securely via Rapyd Payments in ISK. Prices shown are final unless additional services are selected.

Payments made in currencies other than ISK are processed through PayPal and may be subject to PayPal payment terms and policies.

3. Confirmation

A confirmation email is sent immediately after successful payment.

4. Cancellations

– Free cancellation up to 48 hours before scheduled pick-up
– Late cancellation or no-show may be non-refundable

– Refunds are issued to the original payment method used during booking.

5. Refund policy

– Refunds are issued to the original payment method used during booking whenever technically possible.

– Payment processing fees (up to 3.2%), card processing costs, exchange-rate differences, currency conversion fees, card issuer fees and third-party banking charges are non-refundable.

– Refund amounts may differ from the original charged amount due to exchange rates, card provider rates, payment processor mechanisms and external banking systems outside our control.

– Payments made in currencies other than ISK may be processed through PayPal and subject to PayPal payment terms and policies.

– BlueLagoonTransfer.com / NorthTrip.is does not guarantee identical refunded amounts in the customer's local currency.

– Refunds are processed according to the original transaction value in ISK (Icelandic Krona), unless the transaction was processed through an alternative payment provider.

– By completing a booking, the customer acknowledges and accepts that payment-processing costs, exchange-rate differences and third-party financial charges may affect the final amount received after a refund.

6. Delays

We adjust pick-up times when possible.
Significant delays at the Blue Lagoon, the airport, or on the road may require rescheduling depending on availability.

7. Liability

We are not responsible for delays caused by weather, traffic, accidents or road closures outside our control.

Contact: info@bluelagoontransfer.com
Last updated: 2025

8. Cookies

This website uses cookies and similar technologies to improve user experience, analyze website traffic and support website functionality.

Third-party services such as Google Analytics and Wix.com may place cookies on your device.

By using this website, you agree to the use of cookies in accordance with this policy.